Program Management and Operations Tools for DMCs
A DMC’s job doesn’t end once a contracted. That’s when the real work begins. VIPER is committed to delivering the tools to help DMCs operate more effectively and efficiently during program management. Take a look through some of the tools we’ve built below.
Working Costing
When transitioning from sales into operations, VIPER gives you the ability to save a snapshot of your sales costing, allowing you to track additional spend and expenses that occur throughout your program. With the live working costing, you’ll always have a handle on the fine details of a program’s financial nuts and bolts.
Provider Management and Tracking
VIPER’s Provider management functionality gives you the ability to manage all your providers (vendors and hotels) in real time. Link vendors to products to track quantities and vendor spend. Link providers in your content library and in the program costing while tracking all of a program’s providers from right in VIPER.
Provider Management in Content Library
- Link Providers to Products in Content Library, allowing you to track providers for each product AND pull priority provider pricing into the costing
- Set Provider Priority
Provider Management in the Costing
- Source one or more providers for any product
- VIPER automatically creates a “blended” pricing for each product so a single line item can be shown to the client in the costing
In Program Provider Management
- Easily link providers (hotels and vendors) to any line item in a costing (program budget).
- View and manage pricing and margins for all providers in a program.
- Track the status of each provider based on color-coded statuses.
- Filter costing line items based on Provider Status, Event, or Product Classification.
- For each costing line item, see quantity shortages at a quick glance so you know which products still need providers.
Notes Functionality
The comprehensive notes features throughout VIPER help your entire team stay on the same page when operating a program. Every line item in a costing can have notes attached to them, which can be viewed in real time. An internal notes tab within a specific program gives your entire team access to all notes throughout your system. Plus, notes related to any part of the program can be printed and distributed to your team on-site, so none of the fine details that matter to your program will get overlooked.
Payment Schedules & Billing and Deposit Tracking
Within VIPER you can build custom contracts & create and edit payment schedules to ensure you receive the payments you need to operate your programs effectively. It all starts with functionality that supports multiple custom contracts you create for your DMC. You choose the fields that you require, and the relevant information will auto-populate in the system. Then, VIPER allows you execute those contracted terms efficiently. You can log payments when they come in and view billing schedules and payment statuses in real-time.